Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If you have extra questions about this answer, please click 'Comment'. When trying to open the repaired file on another PC with Office 2013, I see a spinner for a while, then a dialog appears saying that the. If the answer is helpful, please click 'Accept Answer' and kindly upvote it. If your antivirus software is not up-to-date, Outlook may not function correctly.įor more information about performing a clean boot, see How to perform a clean boot in Windows Check whether antivirus software is up-to-date or conflicts with Outlook.Check whether your mailbox is too largeĭelete some unnecessary mail or folders, then manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of your mailbox and Outlook Data Files (.pst and.

In order to verify, what detailed version of Outlook are you using(File > Office Account > Outlook)? Does this issue also occur on the web side?Ĭonsidering that you have already taken some troubleshooting, it is recommended that you use the other below：

According to my search, there are several factors why Outlook is freezing when attempting to save attachments such as AppData folder is redirected to a network location, the installed antivirus software is outdated/conflicts with Outlook or Outlook is in use by another process.

2013 outlook crashes when opening